> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tendor.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Connect external accounts so Ask AI and routines can work with your team's tools.

Integrations let Tendor work with connected services such as email, calendars, cloud storage, project management tools, CRM systems, e-signature tools, and accounting platforms.

<CardGroup cols={2}>
  <Card title="Watch integrations and routines" icon="circle-play" href="/guides/videos/integrations-and-routines">
    See how connected accounts and routines support repeated tender work.
  </Card>
</CardGroup>

## Where to manage integrations

Admins and owners can open **Integrations** from the main navigation. Search for a service, filter by category, and connect the accounts your team wants to use.

Current categories include:

* Email & Calendar
* Storage
* Productivity
* Project Management
* Communication
* CRM
* E-Signature
* Accounting

Common connections include Gmail, Microsoft 365, Google Drive, Google Calendar, Notion, project management tools, Slack, CRM tools, e-signature tools, and accounting tools. The available list can vary by workspace.

## Connected accounts

An integration can have more than one connected account. Tendor shows how many accounts are connected and flags accounts that need reconnecting.

Use account labels to make connections clear, especially when several people connect the same service.

## Personal and team connections

Some connected accounts are for your own work. Others can be shared with the organisation when your workspace supports team connections.

Use clear labels such as `Tenders inbox`, `Finance shared drive`, or `Bid team calendar` so Ask AI and routines can refer to the right account.

## What each connection can support

The exact options depend on the service you connect and the permissions you approve.

| Connection type         | Common uses in Tendor                                                                                                    | Review expectation                                                               |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------- |
| **Email and calendar**  | Find tender emails, summarise attachments, draft replies, prepare meeting context, and watch inboxes for routine updates | Start with review turned on before sending messages or changing calendar details |
| **Cloud storage**       | Find source files, review folders, use shared evidence, and attach files to projects                                     | Review files before they are added to a project or used in a submission          |
| **Project management**  | Create or update tasks, summarise project activity, and post follow-up actions                                           | Review new or changed tasks when the routine affects other teammates             |
| **Communication tools** | Post summaries, reminders, or routine results to the right channel                                                       | Use clear channel labels and review messages for customer-facing work            |
| **CRM and accounting**  | Look up customer, supplier, deal, invoice, or account context that supports a bid                                        | Keep access narrow and review any proposed record changes                        |
| **E-signature tools**   | Find signed documents, check status, or prepare contract follow-up                                                       | Review before sending or changing signature requests                             |

## What Ask AI can do

Ask AI can only use integrations that are connected and available to your account. Depending on the service, it may be able to search emails, read attachments, draft messages, find files, create tasks, post updates, or prepare records.

Some actions require approval before they run. If a connected account expires or is disconnected, reconnect it before asking AI to use it again.

## Choosing the right account

Use a personal connection when the work belongs to your own inbox, calendar, or files. Use a team connection when several people need the same shared source, such as a tender inbox, bid team calendar, or company evidence drive.

If you are not sure which account to use, choose the narrower connection first. You can add a broader team connection later when the workflow is clear.

## When to reconnect

Reconnect an account when Tendor shows it as expired, disconnected, or unavailable. This can happen after password changes, security policy changes, removed app permissions, or an administrator revoking access in the external service.

## Routines and inbox monitoring

Routines can use connected inboxes for tender-related work. For example, a routine can watch for tender opportunity emails and summarise deadlines, attachments, and actions.

## Security expectations

Connect only accounts your team is comfortable using in Tendor. Disconnect accounts that are no longer needed, and review connected accounts when a team member changes role or leaves the organisation.