Plans
Tendor uses plan access to control which parts of the workflow your workspace can use.| Plan | Best for |
|---|---|
| Free | Browsing opportunities and getting familiar with the product |
| Discovery | Finding opportunities and opening buyer attachments |
| Business (contact sales) | Teams that need projects, Ask AI, routines, integrations, and collaboration |
| Custom agreement | Existing or sales-led workspaces with agreed access terms |
What each plan unlocks
| Area | Free | Discovery | Business / sales-led full workspace |
|---|---|---|---|
| Browse tenders and grants | Yes | Yes | Yes |
| Open opportunity attachments | Limited | Yes | Yes |
| Create projects | No | No | Yes |
| Use Ask AI | No | No | Yes |
| Invite external collaborators | No | No | Yes |
| Connect integrations | No | No | Yes |
| Create and run routines | No | No | Yes |
Feature access
If your plan does not include a feature, Tendor shows a prompt explaining what is needed. Most full-workspace features route to Contact Sales because they depend on your team’s workflow, document volume, integrations, and support needs. Common gated areas include:- Opening or downloading buyer attachments on Free workspaces
- Creating projects
- Using Ask AI
- Inviting external collaborators to projects
- Connecting integrations
- Creating and running routines
Billing interval
Discovery is billed monthly when purchased through self-serve checkout. Business and custom agreement terms depend on your agreement with Tendor.Manage your subscription
From Settings -> Billing you can:- View the current plan and renewal date
- Change plan where available
- Open the billing portal
- Update payment methods
- Download invoices
- Review cancellation or downgrade timing
Payment methods and invoices
Use Settings -> Billing -> Payment Methods to manage cards or payment details. Use Settings -> Billing -> Invoices to view and download previous invoices.Cancellation and downgrade
If a subscription is cancelled, access continues until the end of the current billing period unless your agreement says otherwise. If a downgrade is scheduled, Tendor shows the effective date and may let an owner cancel the downgrade before it takes effect.Billing statuses and access
Your billing page may show more than just the plan name. Common statuses include:| Status | What it means | What to do |
|---|---|---|
| Trial | Your workspace is trying a plan for a limited time | Review the trial end date and choose whether to continue before access changes |
| Active | Your workspace has current access for its plan | No action needed unless you want to change plan or payment details |
| Payment issue | A payment failed or needs attention | Open the billing portal and update the payment method |
| Grace period | Access is temporarily kept while a billing issue is resolved | Fix the payment issue before the grace period ends |
| Pending cancellation | The subscription is scheduled to end | Review the end date and cancel the cancellation if your team wants to keep access |
| Pending downgrade | A lower plan is scheduled to start later | Review what features will change before the downgrade takes effect |
| Locked | Access is restricted because billing or agreement requirements are not met | Contact the Tendor team or resolve the billing issue shown in the app |