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Owners and admins manage team access from Settings -> Organization -> Members.

Invite members

To invite someone:
  1. Open Settings -> Organization -> Members
  2. Click Invite member
  3. Enter their work email address
  4. Select a role
  5. Send the invite
They will receive an email link to join the workspace. If they do not have a Tendor account yet, they will be prompted to create one.
Invitations expire after a limited time. You can resend or cancel pending invites from the Members page.

Roles

RoleWhat they can do
OwnerManage all workspace settings, billing, members, integrations, and projects
AdminManage organisation settings, members, projects, integrations, and team routines, except owner-only billing controls where restricted
MemberCreate and work on projects according to workspace permissions
External collaborators may see a reduced workspace focused on the project they were invited to.

External collaborators

Use external collaborator access when someone outside your organisation needs to help with a specific project, review, or submission. Keep access limited to the project they need, and remove it when the work is finished. Before inviting an external collaborator, confirm:
  • Which project they need
  • Which files they should be able to view or edit
  • Whether they should comment only or help prepare content
  • Who inside your team will review their work before submission

Project collaborators

Project collaborators are different from workspace members. They are invited to a specific project, not the whole organisation.
RoleBest for
ViewerExternal reviewers who need to read project material but should not change working files
EditorPartners, consultants, or contributors who need to help prepare content inside the project
Project invitations may be pending, accepted, cancelled, or expired. If someone cannot open an invite, send a new invitation from the project. Remove collaborator access when the review or submission work is finished. Before inviting a collaborator, check whether your plan includes project collaboration and whether the files in the project are appropriate to share outside your organisation.

What each role should manage

TaskUsually managed by
Billing and plan changesOwners
Inviting and removing team membersOwners and admins
Organisation profile, address, and service areasOwners and admins
Team integrations and routinesOwners and admins
Project work, files, comments, and reviewsMembers, admins, and owners

Remove members

To remove a member, open Settings -> Organization -> Members, find the person, and remove them. Their workspace access is revoked immediately. After removing a member, review connected accounts, routines, and project ownership if that person was responsible for active work.

When someone leaves

After removing a member, check:
  • Active projects they owned or reviewed
  • Routines they created or monitored
  • Connected accounts they added
  • Pending invites they sent
  • Any files or drafts that need a new owner

Team usage

Discovery workspaces are limited to one member. Business and sales-led full workspaces are designed for teams that need broader workspace access, collaboration, and AI-assisted workflows.